ALBERT PARK COLLEGE - CUSTOM UNIFORM FAQS
CUT-OFF DATE FOR ORDERING
Pre-orders are now open online with a cut-off date for ordering by 5pm on Friday 3rd July 2020. Regrettably we are unable to accept late orders after the cut-off date, so we highly recommend placing your order as soon as possible to avoid disappointment.
A subsequent pre-order may be open early in Term 4 at the discretion of the college.
The link to the size charts can be found on each individual product page. Do check the size chart carefully before selecting your size as there are no exchanges or returns on Custom Printed apparel unless faulty. Our suppliers size charts are to be used as a guide - if in doubt, you are welcome to come into our store at any time to try on a blank garment from the same brand.
For your reference, the Tanks, T-Shirts and Hoodies are all generous in size. Torso length will determine the best fit for leotards - if in doubt, do go up one size.
Please read the product description before ordering.
PRODUCTION TURNAROUND TIME BEFORE YOUR ORDER IS READY
After the cut-off date, please allow 6-8 weeks for production time. There may be production delays due to COVID-19.
All payment methods are accepted online. During the checkout process, please select ‘STORE COLLECT’ so that you are not charged shipping fees. If your order is over $100, shipping fees will not be applied automatically. Should you accidentally select a shipping method, we will refund this shortly after your order.
Once all items return to us from the production team, and are packed and individually labelled, we will deliver them to the college for distribution to students. You will be notified via email when this occurs.
HOW TO ORDER
The link to the Albert Park College Dance Shop can be found here: https://www.dancewearnation.com.au/collections/albert-park-college-custom-dance-uniform
If you have any questions we highly recommend that you email us: email@example.com
We recommend a gentle machine or hand wash only, using cold water. Do not bleach, tumble dry or iron. As your uniforms have been screen printed or a vinyl heat transfer applied, do take care with laundering.
Pilling of the fabric is normal through general wear and tear. If in contact with velcro or harsh surfaces, pilling, tearing and further damage will occur so please take care.
RETURNS & EXCHANGES
Our production team will only manufacture and print styles/sizes during the pre-order period. There will not be any extra sizes or surplus in styles manufactured and printed. Keeping this in mind, please refer to our below Return Policy on Custom Uniforms:
- We do not refund or exchange Custom Uniforms for change of mind or incorrect size selected so please choose carefully;
- There are no cancellations or refunds on Custom Uniform pieces;
- If your uniform is faulty, you have 30 days to return it to us and we will offer you a replacement in the same product and size only;
- Faults does not include (but is not limited to) general wear & tear, mishandling, misuse, ripped seams or zips from ordering the wrong size, and incorrect laundering.
THANK YOU FOR YOUR ORDER!